Sustainable Packaging and Consumer Willingness to Pay in Urban Markets

Authors

  • Nyoman Dwika Ayu Amrita Universitas Ngurah Rai Author
  • Diah Fatma Sjoraida Universitas Padjadjaran, Bandung Author

Keywords:

sustainable, packaging, consumer, willingness, urban, markets, business, integrative review

Abstract

This integrative evidence review examines sustainable packaging and consumer willingness to pay in urban markets by asking how sustainable packaging is connected to consumer willingness to pay and which conditions determine whether that connection becomes operationally meaningful. The article synthesizes peer-reviewed and institutional literature relevant to customer, market, channel, and business-model systems, emphasizing mechanisms, boundary conditions, and measurement choices rather than a universal average effect. Evidence associated with Lemon et al., 2016 and Hajli, 2015 is read with the wider source set to distinguish formal adoption from effective use, short-term response from durable capability, and observed association from causal interpretation. The synthesis identifies complementary roles for market sensing and rapid experimentation, competitive intensity, and governance or coordination routines. No survey, interview, experiment, proprietary dataset, or regression estimate is represented as having been collected for this conceptual review.

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References

Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69-96. https://doi.org/10.1509/jm.15.0420

Hajli, N. (2015). Social commerce constructs and consumer's intention to buy. International Journal of Information Management, 35(2), 183-191. https://doi.org/10.1016/j.ijinfomgt.2014.12.005

Morhart, F., Malar, L., Guevremont, A., Girardin, F., & Grohmann, B. (2015). Brand authenticity: An integrative framework and measurement scale. Journal of Consumer Psychology, 25(2), 200-218. https://doi.org/10.1016/j.jcps.2014.11.006

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889-901. https://doi.org/10.1016/j.jbusres.2019.09.022

Kraus, S., Durst, S., Ferreira, J. J., Veiga, P., Kailer, N., & Weinmann, A. (2022). Digital transformation in business and management research: An overview of the current status quo. International Journal of Information Management, 63, 102466. https://doi.org/10.1016/j.ijinfomgt.2021.102466

OECD. (2023). OECD SME and Entrepreneurship Outlook 2023. OECD Publishing. https://doi.org/10.1787/342b8564-en

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Published

2026-09-29

How to Cite

Sustainable Packaging and Consumer Willingness to Pay in Urban Markets. (2026). Journal of Economics, Accounting, Business, Management, Engineering and Society, 2(4). https://kisainstitute.com/index.php/kisainstitute/article/view/121

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